I just made this video to demonstrate how you can connect to many different social media channels. For the techies this is somewhat recursive.... Check out this video on YouTube: Mark Scrimshire B: http://ekive.blogspot.com ....Sent from my iPhone
Ted Eytan has always been an Inspiration to me. His definition of Health 2.0 is still at the core of what drives HealthCa.mp today. I am privileged to know Ted personally and I always find his blogs to be a source of more inspiration. If you are interested in health care do yourself a favor and check out his blog.
"I think it’s probably conventional wisdom that a person’s health is influenced by their individual actions as well as their environment and social milleu. Medical care, though, has not operated this way."
That is my emphasis and not Ted's.
In recent months I have seen continued discussion about what to call the electronic records that are being deployed for use with our health. I have seen them described as:
Participatory Health Record - Roni Zeiger of Google
Portable Health Record
Electronic Medical Record
Personal Health Record
Medical Claim Record
Member Health Record
Electronic Care Record
Electronic Claim Record
I am sure you have come across other ways to describe these records. If you have come across an interesting description please let us all know by leaving a comment to this post.
The delivery of health data on mobile devices is once again opening up the question of what we call these records.
I am increasingly referring to them as "Life Records." I believe that we don't know what information will be relevant to our health until after the fact. When you consider this almost any data could be relevant. For example, if you were to check in to an Emergency Room with bad stomach pains may be your check-ins from Foursquare, or the photos you had taken of food you ate might be relevant to diagnose a case of food poisoning. We are already seeing hints of this with innovative developments such as Asthmapolis which is linking GPS data with Asthma inhalers.
This brings me to connecting Ted's astute observation with the title of this blog post.
We are not solitary beings. We are social animals. We interact with others. We influence and are influenced by others. We adopt and adapt behaviors based upon our environment and the people we interact with. If we are truly wanting to transform health care we need to recognize the social interaction and environmental factors that impact each and everyone of us. When we take the transformative step of recognizing this fact we realize how the EMR (Electronic Medical Record) AND the PHR (Personal Health Record) are BOTH missing the point. The Personal
If we want to promote health and wellness and a better quality of life then we need to inject the social dimension in to the heart of both the EMR and the PHR. I am not talking about placing a token social veneer on these applications. I am talking about embedding social at the heart of these applications. That doesn't mean everything is suddenly public. We have learned, through the various iterations of Facebook privacy rules and the implementation of Google Plus and the Circles feature that we can enable social interaction while maintaining levels of privacy that we, or people we trust, can control.
We have to learn to use computers for what they are good at. Let's capture all the data we want and use computers to filter and analyze. We have learned how to use computers and friends to capture, share and rate content.
If we really want to transform health and enable a better quality of life we need to recognize the social and environmental dimension in the lives of each and everyone of us. Consequently the EMR and the PHR need to evolve to embrace this new world.
An EMR that has just Medical information is blinkered as is a PHR that includes just our Personal Health information. We have to add the social and environment data to both.
The answer should be Yes -But we need to do it carefully, making sure we retain control of our data and that it is housed securely in a robust and available environment.
If we want an effective Health Care System we need a system that is centered around the patient and not the hospital or physician, as it is today. When you focus on the patient you realize that they are not a static entity. Even when in Hospital they are often being moved around between different departments for different tests or procedures. Typically when a patient is receiving medical care they are not at home base. They are at a pharmacy, a doctor's office or a hospital. The device they have to hand is their phone and not their laptop or desktop machine - if they even have a computer at home.
Just as Steve Jobs envisioned iCloud to connect devices and make our data available where we are - whether on the web, our phone, a tablet or a laptop or desktop. The data is synchronized via the cloud. When we commission a new device the data we want is available and seamlessly synchronized with the cloud.
Google Health may be dead but the real power of the platform was not the user interface - the user interface basically sucked.
No, the real power of Google Health was as a data conduit. Indeed I changed pharmacies because CVS offered me the ability to automatically receive my prescription information in Google Health.
Yes, The fact that I could connect my Fitbit, my pharmacy, other health records and other wellness sites to Google Health was the real power of the platform. Now that role is basically left to Microsoft HealthVault unless one of the new breed of Personal Health Record platforms, such as NoMoreClipboard.com or one of the many listed at myPHR.com steps up but really HealthVault is the only game in town for connected health..
5) Real Warriors Campaign: Affecting health-seeking behavior with a Mobile Site
Emily Springer is a Consultant at Booz Allen Hamilton currently supporting the Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury (DCoE) as a social media strategist for the Real Warriors Campaign.
Regina Holliday is a patient rights advocate and artist based in Washington, D.C. She is developing a series of paintings that depict the need for clarity and transparency in medical records.
Regina is organizing #TheWalkingGalleryII as part of San Francisco Health Innovation Week. HealthCamp will be there.HealthCampSFBay
takes place on Friday September 23rd (tickets are available now!) at Kaiser Permanente's Sidney R Garfield Innovation Center in San Leandro, CA.
Regina Holliday is a patient rights advocate and artist based in Washington, D.C. She is developing a series of paintings that depict the need for clarity and transparency in medical records.
What can you do to get you message out: Write it on a wall.
Still love the Ted Eytan Definition of Health 2.0 - The inspiration behind HealthCamp.
Empowered patients are part of the checks and balances in an effective health system.
Come to HealthCampSFBay on 9.23.11 and get involved in the WAlking Gallery II and Health 2.0 (September 25-27th)
5) Real Warriors Campaign: Affecting health-seeking behavior with a Mobile Site
Emily Springer is a Consultant at Booz Allen Hamilton currently supporting the Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury (DCoE) as a social media strategist for the Real Warriors Campaign.
What is the Real Warriors Campaign:
Social marketing campaign to encourage warriors and families to access psychological help
This week I have been asked to give my presentation on "Building Your Online Brand to Connect with Opportunity" to a group. This will be the third time I have given the talk since April. As ever in Social Media a lot has changed. GooglePlus for one thing.
My original deck has been viewed 650 times since I first uploaded it in April 2011. This weekend I spent time revisiting and refining the message.
The core of my message is that we all need to develop our social brand. it is not a flash in the pan. It is an ongoing commitment, but one that doesn't have to be hard work.
Follow these simple rules:
1. Look to engage by amplifying your activities
2. Think about sharing what you find useful
3. Focus on your passion
For me one of my main passions is a mission to change the face of HealthCare.
I want to work with great innovators who have the passion to fuel this revolution in the consumerization of Health. Let's use the web, mobile and social media to transform healthcare for the better. (If that is you. Let's talk!)
If you review this deck on my slideshare channel and you can't work out how to contact me then I have failed!
My final piece of advice is to paraphrase one of the great leaders of our age: JFK.
If you want to succeed in Social Media "Ask not what your community can do for you - Ask what you can do for your community"
If you keep those words as your guide you will build a powerful social brand around your passion.
Thanks to @MissDestructo for bringing this to my attention. This is a great story about Mind Blowing Customer Service that came about as a result of a joke Tweet sent out by Peter Shankman
But even with all that this was a marvelous stunt pulled off by Morton's Steakhouse.
So what on earth could this mean for Pharma and HealthCare? Yes - Pharma and Health Care are heavily regulated industries. We are currently seeing the Pharma deathwatch on Facebook because Facebook, once again changed their terms of service and opened up comments on all facebook pages. This meant that cautious Pharma operations are busily deciding if they want to plow on, or withdraw from Facebook. They are fearful of the implications of disclosure, balance and other federal regulations.
I don't profess to be an expert on the impacting pharma regulations and so I have resisted on commenting on the various posts that have surfaced in the past few days. Some examples of the discussion are:
PharmaBookSocialMediaDeathwatchCommentsSOUPHowever, The Morton's story just convinces me that Health Care and Pharma need to move from the CYA mindset and work out how they can actually engage with their members, customers, partners and communities in a way that talks to the essence of their brand and their brand aspirations.
If companies start thinking about how they can contribute to the communities in which they operate they will earn the respect and loyalty they deserve. At the same time I think in the long term this will change the dialogue with entities such as State and Federal Regulators. As long as companies are more concerned about CYA there will be suspicion about motives and intent. If companies build a solid track record of excellent customer service, community support and open and honest dialogue they will earn the support of the community and the benefit of the doubt when it comes to regulatory action.
There are some exemplary organizations that have been un-phased by the Facebook changes. Johnson and Johnson continue to engage with their fans. Kaiser Permanente actively engages in Social Media on many different levels - but the bottom line is that they "walk the talk" about engagement and strive to thrive by example. If only more companies in Health and Pharma would follow these examples social media and the industry would be in a better place.
Yesterday I posted a brief How to about launching GooglePlus from BoxCar. You may have limited use for that hack, especially if you are still waiting for an invite (hint: click that link). So, today I am going to give you an idea to save you from having to check email on your iPhone every few minutes.
For this "hack" to work you need an email, such as Gmail, that offers filters or rules that will run "in the cloud." You can potentially use this with Outlook, or any desktop email application, but you will need to leave your PC running for the rules to process. If you use a laptop that is not really practical.
Setting up BOXCAR
One of the great features of BoxCar is the ability to add an email as a service.
Login to BoxCar. You can do this from your desktop or your phone.
You will be assigned a BoxCar forwarding address {random string}@push.boxcar.io.
Give the Account a Friendly Name. e.g. "The Boss" or "Important Clients."
Save the settings.
Setting Up Gmail
Login to Gmail. Go to Settings.... Filters.
Choose "Create a New Filter"
This is where you setup the conditions under which you forward email to BoxCar. Here are some examples:
Forward every email from your boss
Forward only urgent/high priority emails
Forward emails from your top clients
Forward emails that reference an important project you are working on
You can accomplish this by using a combination of filter values such as From, To, Subject, "Has the words" or "Doesn't have."
You can test the filters against your inbox to see what emails it captures. You may have to tweak these filters to isolate just the emails you want to be alerted to.
Once you have the filter setup in the next page you can set various actions to be taken on those emails:
(Archive it)
Mark as read
Star it
Choose a label
{This is where you enter your BoxCar forwarding address}
Never send it to Spam
Always mark it as important
Never mark it as important
Place a checkmark against each action you want, make sure you add the checkmark to the "Forward it to" action and have added your BoxCar forwarding address.
Now create the filter.
Relax and Enjoy
You now have a filter and notification setup that will pop up a boxcar notification on your iPhone when an important email arrives. You can now relax and get on with other activities knowing that your phone will alert you when an important email arrives.
You can use this to be notified when:
the boss sends you an email
when you receive an important email
When a client emails you
When a system outage message arrives in your email
When a project communication is received
If you can identify a consistent set of conditions that are found in the emails you want to be notified of you can setup a rule and forward the result to BoxCar.
You don't have to capture everything in a single service on Boxcar, or in a single rule. You can create multiple rules to meet different conditions.
Today I have been experimenting with GooglePlus (again). I have the Google Plus for iOS app installed on my iPhone. I had previously configured BoxCar to use a notification from Gmail to handle GooglePlus Notifications but rather than load the mail app I wanted to change BoxCar to load Google Plus.
First let's recap what I had configured using BoxCar. This is somewhat redundant now that GooglePlus has a native iPhone App that can receive push notifications but somebody may be interested in using the boxcar method.
The first step I went through was to set up a filter/rule in GMail. Go to Settings... Mail Settings.
I created a filter that had the following settings:
Apply the label= GooglePlus shares (a label I had setup)
Forward it to= {unique email address}@push.boxcar.io (I had setup this address with boxcar for this email account.
Then in BoxCar on the iPhone I setup my gmail account that would be forwarding the emails. In the Advanced Settings section for the Gmail account I chose the Opens: section and chose Custom. This prompts for a URL.
The trick was now to find the URL. To do that I went to Zwapp.com. I downloaded their scanner and ran it against my iTunes configuration. This found the GooglePlus app alongside a host of other installed apps. After running the One Million Schemes.app I had a list of Schemes and Apps.
I searched for Google Plus. The scheme name for GooglePlus is "mgc."
Armed with this information I went back to boxcar and entered mgc:// as the custom URL. It worked!!!
Now when I get a notification in from GooglePlus via gmail in to BoxCar when I click on the open icon in Boxcar it now launches the GooglePlus native app.
The next step will be to see if it is possible to pass a parameter that will cause GooglePlus to open a particular part of the application. e.g. the streams. BoxCar has the ability to pass parameters. The challenge is finding out if the app will receive and handle parameters.
Are there any developers out there that have any insights on the workings of the GooglePlus iOS Apps?
The key thrust of the article is raising the question: Why doesn't Apple buy T-Mobile and raise the service bar amongst carriers. The purchase would save T-Mobile and USA Consumers from the clutches of AT&T. It would take a sizable chunk of the $76B cash pile that makes Apple more cash rich than the US Government.
It is a cute idea that will capture people's imagination, certainly amongst the Apple fan boy crowd. But buying T-Mobile is a USA only proposition in a world where an increasing proportion of revenue is generated by international sales.
Apple and Steve Jobs would be driven mad by the government regulations and the timeframes involved in deploying cellular networks and that is before we get to the capital investment demands needed to support network deployment.
No, there is a better way for Apple to accomplish this objective. Apple needs to continue to develop the iPhone platform as a world phone. A phone that can be configured in software/firmware to connect to any worldwide network. With GSM and CDMA capability provides just that before long LTE with a decent battery life will be up to Apple's rigorous standards.
Then Apple needs to treat the carriers as "dumb pipes" and create Apple Wireless as a Virtual Mobile Network Operator (VMNO) - a worldwide VMNO. By following this route Apple can create the Customer Service in Wireless that is uniquely Apple. It builds on the growing network of Apple Retail stores and can offered the simplified pricing and service packages that Apple is renowned for.
As a worldwide MVNO Apple can also offer affordable international roaming that could make a compelling offering for business and professional people who travel regularly.
I could even see Apple using their Virtual or firmware SIM idea as a means to provision consumers on AppleWireless. This might also help to enable international roaming at a reasonable cost while consumers retain their phone number.
Apple doesn't want to become a Carrier but a Virtual Mobile Operator, that is an entirely different question.
Great concept, although I would like to see the "Remember" leaflet stands have something like a QR code so that you could get to a web page that could then be imported to your Personal Health Record. The Prepare leaflets should be like Information Prescriptions (complete with URL). When will we see the URL as a prescription in the Doctor's office?
Like millions of others I have recently taken the $29.99 upgrade to OS X Lion. The upgrade was easy and painless. Getting to grips with Lion has been similarly easy. The big change has been the "natural scrolling." Apple's decision to switch the direction of scrolling was a big deal but you find that after about a week switching back to browsing on a Snow Leopard Mac and you find yourself trying to scroll the wrong way.
There are some strange quirks with OS X Lion so Apple will no doubt be releasing an update fairly quickly. With the last two OS releases we have seen OS X Updates come out within a month of the initial release.
Things to watch out for
Flash Player - The settings panel doesn't want to respond to the mouse cursor.
Network Shares
In order to move data between machines I tried using a network share. There seems to be a quirk where an OS X Lion machine can't connect to another machine running OS X Lion via an AFP: share. Instead you have to switch to using the SMB: windows protocol.
Time Machine Backups
Trying to setup Time Machine to a Time Capsule uncovered a few other quirks. I had an existing Airport Extreme with an external USB drive. I had been using it to do Time Machine Backups. Under Snow Leopard there had been some issues with the shares getting out of Sync. It does look like this has been fixed in Lion. What used to happen is that you had to connect to a share in order to setup Time machine. Then when the the back up starts Time Machine opens up an additional connection to the Share. So instead of connecting to Disk01 Time Machine connects to Disk01-1. This can also happen if there is a power outage and a share isn't tided up in an orderly shutdown.
In trying to setup Time Machine on OS X Lion The first challenge was when connecting to the Airport Extreme disks I got a message:
"The operation can’t be completed because the original item for “Disk01” can’t be found"
The fix for this is to NOT attach to the Airport Extreme via the SHARED section of the sidebar. Instead, Go to the Finder...Go...Network menu item and choose the Airport Extreme and the relevant disk. Connect to the disk. Now go to Time Machine and setup the disk for a Time Machine backup.
Just to be on the safe side, I did disconnect from the network share once the backup had been setup. Time Machine should successfully connect to the drive and perform backups.
Steve Rubel published a great post about the under the cover refinements that Google is implementing. We should also not underestimate the curation potential of Google Plus. The semantic richness offered by the sharing process on Google Plus provides Google with an other powerful and intelligent source of semantic relevance that ultimately can enhance their search results.
I found myself connecting the dots with a great in depth post from Christine Connors about the semantic value of Google Plus:
¶ Three Key Things Google Is Doing While We Focus on Google+ The following is also my AdAge column… With all of the attention that’s being paid to Facebook and Twitter it’s easy to forget that no...
I really love the FitBit and particularly it's ease of use. Just remember to charge it once a week! The fact that data can be uploaded wirelessly when you walk within 15ft of a base station makes it incredibly easy to collect data.
I recently presented to the Washington DC Quantified Self Meetup Group and did a simple comparison of steps travelled during four events I recently attended. You can see the presentation on SlideShare here.
I have been wanting to do more with Fitbit and so I finally got to play with the Fitbit API. There is a great article at QuantifiedSelf.com by Ernesto Ramirez that gives you a great step by step guide to integrating Fitbit with Google Spreadsheets. Check out:
After following Ernesto's instructions I was able to download my data from Fitbit in to a Google Spreadsheet. Then by using the ImportRange function in Google Spreadsheets I was able to download two separate sets of data (for different users), merge the results in to a single spreadsheet and chart the comparative results.
Pretty cool for an hour's worth of dabbling.
It got me thinking about using the PHP scripts for the FitBit api that would integrate with Alan Viar's RESTCat activity tracking server and then building a similar script to grab data from RESTCat to import in to Google Spreadsheet for quick and easy charting.
Apple is continuing to release information about the transition to iCloud. For some MobileMe users the transition could be problematic as features are dropped, or reworked. Apple Insider has a good analysis in their post:
For me the MobileMe feature that backed up Keychains, widgets, preferences and mail rules, signatures etc. has been a life saver. Switching Macs was easy when all that was needed was to enter your MobileMe account information and sync.
As Apple transitions to OS X Lion, iOS 5 and iCloud things are changing. It will be interesting to see how Apple intends to handle mail rules, signatures and preferences moving forward. In the meantime the change does provide a window of opportunity for two companies:
1Password is one of those must have Mac Apps. It allows you to save passwords, credit card information and other data in a secure keychain file. AgileBits provides extensions for Safari, Chrome and Firefox as well as Apps for Windows, iOS and Android.
As a company AgileBits keeps up to date with all the latest releases of their target Operating Systems. Compatibility with OS X Lion was ready before Lion was officially released.
A while ago AgileBits adapted 1Password to use Dropbox. Together the two make a dynamite combination. If you set 1Password to store it's Keychain in Dropbox you will have your keychain available on any machine where you install 1Password and Dropbox.
With Apple signaling "End of Life" for Keychain, Mail and preference syncing when MobileMe is discontinued in June 2012 this seems to present an opportunity for AgileBits to extend the data it stores and syncs via Dropbox.
Too many people dismiss the power of syncing but in this emerging post-pc world where we use multiple devices the Sync is the critical process that makes sure we have the data we need, when we need it. Just working with web apps is not the answer. There are still too many occasions where we can be disconnected from the cloud and need a local copy of contacts, and other information.
With the launch of OS X Lion Apple has quietly discontinued the stand alone iSync app. This was the way that users could integrate third party applications or non-apple devices, such as Nokia phones in to Address book and other Apple services. With the demise of iSync people will have to find other routes to sync their data and devices if they are not using Apple devices. If Apple is not careful they may in fact strengthen the hand of other players in this space, such as Google. I know I can sync my address and calendar data between Google and my MacBook. If I can sync my third party devices with Google I can replace the lost Apple Sync capability.
A warning to Apple: iCloud is a major endeavor. Building a cloud-based sync service that will operate at scale across millions of devices is no small feat. However, Apple needs to provide the hooks to let other integrate in the iCloud ecosystem.
At the end of the day this is probably the main reason that MobileMe will live on until June 2012. That should give time for developers and Apple to migrate some of the end of life features to iCloud.
Are you considering SharePoint for your enterprise? For what purpose? And what's your definition of enterprise anyway?
I thought I would post my response here as well as on LinkedIn.
Here are my thoughts:
I think you will find that many organizations use SharePoint as a de facto Departmental level document management platform. The challenge there is to move people away from the practice of saving document versions with the date embedded in the file name.
I have deployed a number of cross department solutions where SharePoint lists form a simple "just in time" workflow solution. One of the most powerful and accessible features is to use SharePoint Custom Lists to maintain status data and get people to throw away Spreadsheets that get copied around and amended. I have seen solutions that do this save countless hours of meetings because there is a "single source of truth" which everyone is working from. While the meetings may not go away the content discussed at the meeting is significantly elevated. Instead of spending time on confirming the status of work items the meeting participants spend time on solving the issues that may be preventing work from flowing.
Having said all that organizations that are on SharePoint 2007 (or earlier) face significant challenges to implement departmental workflows. Some examples:
- Has your IT organization implemented all of the features of SharePoint? e.g. Email in to a list might be disabled. Since email is often the lifeblood of an organization this can be a frustrating roadblock to setting up efficient workflows.
- An inconsistent object model. Too often you come across a situation where you want to use a field for a particular purpose but the data is either in the wrong format or the underlying object type can't be used for the function you have in mind. For example you may want the user information to display a picture but in other instances want it to be an email address that people can click to send an email.
Fortunately there are resources, like EndUserSharePoint.com that can help provide work arounds to solve many of the day to day
Howard Luks originally shared this post: Redesigning the waiting room concept in healthcare.... That assumes of course there was a concept that most followed previously... :-( 
